FAQs

How long does the glow last?

The glow doesn’t fade away after numerous uses. But after 1-3 hours, The Glow Case will need to be under light again. The light absorbed from The Glow Case will eventually wear off. Just let it sit out under a light source again, allowing it to glow all over again! 

What is the best source of light?

The best sources include the sun, a lamp, or a ceiling light. Let it absorb for at least 10 minutes and you’ll be good to go!

How do I track my order?

We always want you in the loop. Tracking information will be sent to your email automatically once your order has been processed. You can track your order here.

If you haven't received an SMS or an email after 1-3 business days, please contact us here

How long are shipping times?

Once shipped, the average delivery time is 5-12 business days.

Is there a processing time?

Yes. The processing time for orders is usually 1-3 business days.